Laus Group launches CARES (Customer Assistance for Roadside Emergency Service): A Passion for Customer Care

Laus Group of Companies, renowned for its commitment to excellence in automotive services across North and Central Luzon, is proud to announce an exciting partnership with the MPT Mobility-acquired Assist and Assistance Concept Inc. (AACI).

This collaboration marks a significant milestone in LausGroup’s mission to boost customer experience and satisfaction. On June 10, 2024, the LausGroup Executives, Ms. Carisa A. Laus, Vice President and Executive Director together with Mr. Alfie M. Adriano, EVP and Group Chief Operating Officer, signed the Memorandum of Agreement with Assist and Assistance Concept Inc. (AACI) to mark the official launching of the LausGroup CARES (Customer Assistance for Roadside Emergency Service) at the Carworld Training Center, Carworld Pampanga Bldg., Jose Abad Santos Ave., City of San Fernando, Pampanga.

This event is witnessed by the LausGroup Executives and Officers led by Mr. Levy Adrian A. Laus, Executive Director and Marketing Head of Corporate Guarantee and Insurance Company, and Mr. Raymund S. Mungkal, Chief Finance Officer together with Ms. Marissa Estacio, AACI Senior Sales and Marketing Consultant, and Ms. Annie Dela Cruz, AACI Senior Sales Officer.

Thanks to this strategic partnership, LausGroup’s Emergency Roadside Assistance program will now provide unmatched countrywide coverage through Laus Group’s vast network of dealerships.

This program guarantees that Laus Group’s esteemed customers, will receive prompt and top-notch support.

As a token of appreciation to its loyal customers through Corporate Guarantee and Insurance Company and a warm welcome to new patrons through its participating dealerships, LausGroup will provide complimentary Customer Assistance for Roadside Emergency Service memberships with insurance up to 32,500 pesos savings on emergency roadside assistance expenses which includes emergency towing, minor on-site repairs, flat tire or dead battery replacement, vehicle lockout or locksmith assistance, crane services, and other benefits.

This complimentary service solidifies LausGroup’s unwavering dedication to prioritizing customer welfare and satisfaction. This partnership exemplifies LausGroup’s commitment to delivering excellence in automotive services while prioritizing customer convenience and peace of mind.

For more information about the LausGroup CARES (Customer Assistance for Roadside Emergency Service) visit https://www.lausgroup.com.ph/lgcece-roadside-assistance.

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